Phoenix, United States. Phoenix, United States. Phoenix is one of the fastest growing cities in North America, and is home to a large pool of talented people with customer care experience. Our Phoenix campus is over 135,000 square feet and equipped with 9 tech-enabled training rooms. Orlando,FL Campus. Our vibrant IntouchCX Orlando campus includes branding that engages employees as extensions of our partner brands. As a valued member of our team, you’ll have the opportunity to make a significant impact in an environment dedicated to shaping the future of customer support. Cebu, Philippines. Cebu is the largest island in the Visayas region, boasting an ethnically diverse population of Malay, Chinese, and Filipino inhabitants, and a growing number of Westerners. This densely populated area has a vast, experienced labor pool of young and educated people, making our Cebu campus a strategic location for delivering ... Mar 16, 2024 · IntouchCX employees working in Philippines rate their compensation and benefits with 3.1 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is 6.2% worse than the company average rating of all IntouchCX employees. Browse IntouchCX salaries in Philippines to find out how much you could …Bogota, Colombia. With a vibrant bilingual talent pool, strong IT infrastructure, and competitive pricing, Bogota is ranked as one of the best cities in the world for contact center outsourcing. Our Bogota campus is over 50,000 square feet equipped with 4 training rooms.Metropolitan Manila comprises six cities and 12 towns. As the capital city of the Philippines, Manila is densely populated with an experienced labor pool of highly educated young workers, making it the perfect location for our campuses. Our 2 Manila campuses are located in Quezon City, each being over 300,000 square feet and equipped with 20 ...Feb 10, 2024 · I see a lot of people making $300k-500k+/yr and curious to hear some unfiltered opinions about how your life is going. I know sometimes I think it would be nice to be making bank but I imagine there are things which come with the territory that I don’t consider. (Including your salary would be helpful.) 138. Bringing unique thought leadership and expertise, our leaders are passionate about culture, committed to performance and innovation, and obsessed about the success of our brand partners and people. Our people are our core. We are proud to employ over 25,000 people globally. From front line agents to EVPs, we hire and retain talent who embody ... IntouchCX is a company that provides customer experience solutions for global brands. You can contact them by phone, email, or chat to learn more about their services, careers, or CX passion. Find out what works well at IntouchCX from the people who know best. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Compare pay for popular roles and read about the team’s work-life balance. Uncover …IntouchCX (formerly known as 24-7 Intouch) is a contact center outsourcing company. It offers omnichannel customer care solutions including chat, voice, social, mobile SMS, self-serve, and email, as well as performance enhancing technology, strategic solutions, content and brand moderation, fraud and compliance, and data annotation services. Consumer Durables. We’re trained experts in the products of our brand partners, even testing products, so we can provide personalized support that fosters loyalty. IntouchCX is revolutionizing the customer experience across industries by designing personalized CX strategies for leading-edge brands. A Community Built to Thrive. IntouchCX is proud to offer well-being programs and green initiatives at our Montego Bay campus. Our Bioprist location runs a recycling program to help combat plastic pollution on the shores of Jamaica. Our Montego Bay campus includes employee-wellness and fun team building programs such as the IntouchCX Premier ...Your Journey Begins. Here. Thanks for your interest in joining the IntouchCX team! Let's take a few minutes to get to know each other better. Then we'll get you on your way to booking your interview, where we promise to answer all of your questions. Let's Get Started.Mitul Kotecha. Mitul is a visionary leader that drives IntouchCX’s strategic direction, operational strategy, innovation and performance excellence. He brings a wealth of experience, holding previous roles with IntouchCX as Chief Financial Officer and President & Chief Operations Officer. Mitul has spearheaded major growth, operational, and ... Refer a friend you think would make a good fit for our team, and help make IntouchCX even stronger. Get rewarded for each friend referral when they’re hired. Work with your friends and earn some cash. What’s better than that? Learn more about the Rules and Regulations. Check the status of your referrals. See our ongoing referral promos. Mitul Kotecha. Mitul is a visionary leader that drives IntouchCX’s strategic direction, operational strategy, innovation and performance excellence. He brings a wealth of experience, holding previous roles with IntouchCX as Chief Financial Officer and President & Chief Operations Officer. Mitul has spearheaded major growth, operational, and ... IntouchCX. Salaries. Average IntouchCX hourly pay ranges from approximately $16.35 per hour for Customer Service Representative to $19.00 per hour for Recruiter. The average IntouchCX salary ranges from approximately $42,189 per year for Team Supervisor to $109,548 per year for Senior System Engineer. Our Intouch Anywhere philosophy is built to deliver the greatest program performance, employee engagement and retention. Our investment in global recruiting, robust technology infrastructures, online training, and your brand culture allows us to provide best-in-class CX and exceed your KPIs. Athens, Greece. Athens is a transportation hub and home to a young and educated bilingual labor force. Around 80% of its population between the ages of 25-35 speak a foreign language, making it one of the strongest talent pools for multilingual support in the region. Greece provides labor resources at an economically attractive rate while ... Working as a Work from Home Customer Service Representative (Spanish Bilingual), You Will: Assist all customers through inbound calls, emails, and/or chats. Communicate a variety of information to the customer. Be an active listener and help resolve customer inquiries. Provide a meaningful and positive experience with every customer interaction.IntouchCX | LinkedIn. Consultoría de externalización y deslocalización. Winnipeg, Manitoba 188.480 seguidores. We are IntouchCX. Where innovation meets industry. Where …Browse 3 jobs at IntouchCX near Mesa, AZ. slide 1 of 1. Full-time. Customer Service Representative. Mesa, AZ. $18.50 an hour. 29 days ago. View job. Full-time. Bengaluru, India. Bengaluru (formerly Bangalore) is the capital and largest city of the Indian state of Karnataka. Often called the “Silicon Valley of India,” Bengaluru is amazingly diverse and one of the fastest-growing metropolitan areas in the country. The city is home to numerous educational and research institutions, making our campus ... IntouchCX won these awards in Hyderabad, Telangana, and India: Bronze Stevie Award Winner: Innovative Achievement in Customer Satisfaction. Bronze Stevie Award Winner: Innovative Achievement in Growth Liberate Learning. Silver Stevie® Winner: Award for Innovative Management in Business Product & Service Industries - 100 or More Employees.Dec 29, 2023 · Show more. Customer Service Representative in Winnipeg, MB. 1.0. on November 30, 2023. Terrible work environment. Management is always on your back at this job. The pay and benefits they offer is not worth being picked on daily by management.We were not able to detect your location. You can browse through all 12 jobs IntouchCX has to offer. slide 1 of 3. Full-time. Work at Home Customer Service Representative. Altamonte Springs, FL. $12 - $17 an hour. 28 days ago. View job. Our Strategic Pillars. We understand that high-performing companies have a desire for faster and smarter growth. They are looking for a partner who is big enough to deliver and nimble enough to care. That is exactly who we are – we have scale and soul, and we set a new standard by immersing ourselves in your world with curiosity, creativity ... In addition, Kim works with internal teams to support partner objectives and deliver high-performance results. She has an extensive background in the Consumer Packaged Goods industry, having worked with Kraft Foods for over 25 years.1251 Comments. Consulting India. Works at. Nagarro. I was taking interview today for one of the candidate for my project. That guy already has 4 offers (220% hike) but he wanted to join nagarro because as per him opening in nagarro is more align to his skill set. (Asking for 250 %) I rejected him without any question.IntouchCX. 188.601 seguidores. 1 semana. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment.Cebu Campus. Our Cebu campus offers an ideal setting for an enriching career. Situated conveniently next to the bustling Cebu Business Park, our campus ensures easy access and a quick commute to six neighboring cities. A collaborative work environment is fostered across open floor workspaces.Enhance Your Customer Care Quality. The key to customer loyalty is elevating customer experience . We make Quality Assurance (QA) scoring easier by defining your KPI goals and building out custom QA evaluation criteria. Our QA team identifies customer issue trends and creates opportunities to drive performance improvement and experience.Workforce Management - IntouchCX. Home |. Solutions. Workforce Management. Manage Your Workforce in Real Time. Forecasting, planning, and managing your workforce can …Feb 13, 2024 · February 13, 2024. Winnipeg, MB – February 13, 2024 – IntouchCX has announced today the acquisition of Beliveo, a leading nearshore contact center and business processing outsourcer (BPO) in Mexico. IntouchCX and Beliveo are leaders in the customer care industry, focused on pairing the highest customer experience with best-in-class technology. Athens, Greece. Athens is a transportation hub and home to a young and educated bilingual labor force. Around 80% of its population between the ages of 25-35 speak a foreign language, making it one of the strongest talent pools for multilingual support in the region. Greece provides labor resources at an economically attractive rate while ...The process took 1 day. I interviewed at IntouchCX (Winnipeg, MB) in Mar 2024. Interview. You would have a one-on-one interview with the Hiring Manager where you would be briefed about the company and asked some basic customer service-like questions. Make sure you arrive at least 10 mins early.IntouchCX | LinkedIn. Consultoría de externalización y deslocalización. Winnipeg, Manitoba 188.601 seguidores. We are IntouchCX. Where innovation meets industry. Where …Each of our IntouchCX campuses in Tegucigalpa features comfortable workspaces, rooftop cafes, and cafeterias. With just a 20-minute average commute in this transit-accessible city, you can prioritize work-life balance.IntouchCX General Information Description. Provider of outsourced customer care services intended for digital platforms, digital media and e-commerce companies. The company specializes in a multichannel approach, via voice, live chat, e-mail and social media management through its customizable, customer care method, thereby allowing small, …Vision acts as a window into the heart of your operations. By seamlessly integrating data from multiple sources, including CRM tools, Catapult, and Superpunch, Vision paints a comprehensive picture of your program's performance. This all-in-one hub transforms raw data into actionable insights, driving a deeper understanding of your operations ...Feb 13, 2024 · Using the most advanced technology in the industry, 24-7 Intouch’s customizable customer care platform allows their clients to utilize business insights to deliver lifetime consumer loyalty and increase incremental revenue. With over 19 years of experience, the 24-7 Intouch team takes pride in building a top to bottom brand …Mar 18, 2024 · I interviewed at IntouchCX (Athens, Athens, Attica) Interview. The interviewer had a really bad internet connection and the questions were just to know the amount of money you want to work for them without really being interested in the candidate's qualifications. When the interviewer got the answer about the salary I wanted, she just …As Founder and Executive Chairman for IntouchCX and Laivly, Greg provides the strategic vision, framework, and initiatives to drive performance and growth. Since our inception in 2001, we’ve succeeded under his leadership by diversifying our solution offerings and expanding our global footprint. In this time, we’ve maintained our ability to ...Jeff Fettes. As Founder & Board Member, Jeff has been instrumental in the founding and growth of IntouchCX. Jeff continues to work closely with our board on strategic decisions, and is the CEO of Laivly, IntouchCX’s contact center technology partner. Since our start in 2001, Jeff has fueled IntouchCX’s entrepreneurial spirit with his ...10000+ Employees. 4 Locations. Type: Company - Private. Founded in 2000. Revenue: $100 to $500 million (USD) Business consulting. Competitors: Unknown. IntouchCX provides innovative customer service solutions to some of the biggest brands in the world.Home |. Locations. | Latin America. Latin America. Delivering exceptional experiences in our Latin America & Caribbean campuses for over 15 years. We are the top CX partner for …Centralizing data means information is at your fingertips, 24/7. Live data allows for real-time performance reviews, driving accountability while offering complete transparency at every touchpoint. The results are in: 39% QA Score Improvement. 89% CSAT Improvement for Email Support. 37% CSAT Improvement for eCommerce. 29% Improvement in AHT for ...Centralizing data means information is at your fingertips, 24/7. Live data allows for real-time performance reviews, driving accountability while offering complete transparency at every touchpoint. The results are in: 39% QA Score Improvement. 89% CSAT Improvement for Email Support. 37% CSAT Improvement for eCommerce. 29% Improvement in AHT for ...Each of our IntouchCX campuses in Tegucigalpa features comfortable workspaces, rooftop cafes, and cafeterias. With just a 20-minute average commute in this transit-accessible city, you can prioritize work-life balance. Our Tegucigalpa campuses are designed to support your well-being and professional success. IntouchCX Honduras. IntouchCX Honduras. Refer a friend you think would make a good fit for our team, and help make IntouchCX even stronger. Get rewarded for each friend referral when they’re hired. Work with your friends and earn some cash. What’s better than that? Learn more about the Rules and Regulations. Check the status of your referrals. See our ongoing referral promos. IntouchCX offers omnichannel, AI, and brand trust solutions for various industries. Learn how they scale and optimize CX with data-driven and personalized approaches.Oct 12, 2023 · WINNIPEG, MB – OCTOBER 12, 2023 – IntouchCX, a leading global customer experience and technology company, has announced its expansion into Egypt. This is the second global footprint expansion for IntouchCX in 2023. In February, the Company expanded its operations to Kuala Lumpur, Malaysia. IntouchCX plans to open …Sep 27, 2022 · In the United States, women are 75% of the Company’s workforce. WINNIPEG, MB – September 27, 2022 – IntouchCX, a global leader in contact center technology and solutions, has been recognized as one of the Best Employers for Women in 2022 by Forbes and Statista Inc. This recognition was preceded this year by Forbes naming IntouchCX as one ... Montego Bay Campus. Country: Jamaica. Montego Bay Campus. As an IntouchCX employee, you’ll have access to cutting-edge technology and comprehensive training aimed to […]IntouchCX is a global company that offers CX management, digital engagement, and AI and automation solutions to various industries. Follow their LinkedIn page to see their latest …IntouchCX | 188,179 pengikut di LinkedIn. We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. | We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering …The process took 1 day. I interviewed at IntouchCX (Winnipeg, MB) in Mar 2024. Interview. You would have a one-on-one interview with the Hiring Manager where you would be briefed about the company and asked some basic customer service-like questions. Make sure you arrive at least 10 mins early.Bogota Campus. IntouchCX’s Bogota campus is located in a new business complex, located in front of the main transport system, TransMilenio complete with large work areas, meeting rooms, spacious lounges, games, mom rooms, and a food court. IntouchCX is more than just a place to work – it’s a community of fun, inspiring, and talented ...Sep 2, 2022 · “The Best New Contact Centre award recognizes the success of robust recruitment, onboarding, learning and development, employee engagement, and health and well-being programs during the contact center’s first 18 months of operation.”Case Study: Augmented Reality Gaming Support. Augmented Reality Gaming is multi-faceted and requires an adaptable high-touch service. Gamers expect real-time support that’s fast and accurate — the exact experience a San Francisco-based AR gaming powerhouse wanted to provide. After partnering with IntouchCX they saw significant …Refer a friend you think would make a good fit for our team, and help make IntouchCX even stronger. Get rewarded for each friend referral when they’re hired. Work with your friends and earn some cash. What’s better than that? Learn more about the Rules and Regulations. Check the status of your referrals. See our ongoing referral promos. Orlando,FL Campus. Our vibrant IntouchCX Orlando campus includes branding that engages employees as extensions of our partner brands. As a valued member of our team, you’ll have the opportunity to make a significant impact in an environment dedicated to shaping the future of customer support. Salary estimated from 8 employees, users, and past and present job advertisements on Indeed. Customer Service. Customer Service Representative. $16.74 per hour. 5 salaries reported. Inbound Customer Service Representative. $17.97 per hour. 3 salaries reported. Explore more salaries.Vision acts as a window into the heart of your operations. By seamlessly integrating data from multiple sources, including CRM tools, Catapult, and Superpunch, Vision paints a comprehensive picture of your program's performance. This all-in-one hub transforms raw data into actionable insights, driving a deeper understanding of your operations ...Las Vegas, NV Campus. Our Las Vegas campus is located in the heart of the city. Situated along major […] Phoenix, AZ Campus. Join our IntouchCX team at our expansive Mesa campus, where the campus includes inviting branding […]Guatemala City Campus. Country: Guatemala. Guatemala City Campus. Situated in the heart of downtown with a safe business community, our IntouchCX Guatemala City […]Hyderabad, India. Hyderabad is the capital and largest city of Telangana, located in south-central India. It’s known for being one of the fastest-developing IT cities in India with low …Las Vegas, NV Campus. Our Las Vegas campus is located in the heart of the city. Situated along major […] Phoenix, AZ Campus. Join our IntouchCX team at our expansive Mesa campus, where the campus includes inviting branding […] IntouchCX. 188,510 followers. 1w. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment. Global customer care and technology company, providing value-driven solutions for over 20 years.IntouchCX | 135,017 followers on LinkedIn. We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. | We’re revolutionizing the global customer ...Intouch Anywhere operates in Kingston, Jamaica. This region is home to a population with exceptional language skills and affinity for the BPO sector. Global customer care and technology company, providing value-driven solutions for over 20 years.Cairo Campus. As a team member, you’ll play a key role in our success as we expand […] Cairo, Egypt. Our new Cairo campus is set to be the hub for innovation in the heart […]Global customer care and technology company, providing value-driven solutions for over 20 years.Dec 29, 2023 · Show more. Customer Service Representative in Winnipeg, MB. 1.0. on November 30, 2023. Terrible work environment. Management is always on your back at this job. The pay and benefits they offer is not worth being picked on daily by management.Oct 12, 2023 · WINNIPEG, MB – OCTOBER 12, 2023 – IntouchCX, a leading global customer experience and technology company, has announced its expansion into Egypt. This is the second global footprint expansion for IntouchCX in 2023. In February, the Company expanded its operations to Kuala Lumpur, Malaysia. IntouchCX plans to open …Mitul Kotecha. Mitul is a visionary leader that drives IntouchCX’s strategic direction, operational strategy, innovation and performance excellence. He brings a wealth of experience, holding previous roles with IntouchCX as Chief Financial Officer and President & Chief Operations Officer. Mitul has spearheaded major growth, operational, and ... Cebu, Philippines. Cebu is the largest island in the Visayas region, boasting an ethnically diverse population of Malay, Chinese, and Filipino inhabitants, and a growing number of Westerners. This densely populated area has a vast, experienced labor pool of young and educated people, making our Cebu campus a strategic location for delivering ...
Dec 29, 2023 · 976 IntouchCX Hyderabad / Secunderabad Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. Read more about working at IntouchCX.. Monterey porsche
The success of our people is at the core of our business. Each of our global campuses is designed with this in mind, so everyone feels valued, motivated, and most importantly, happy. IntouchCX | 188,518 followers on LinkedIn. We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. | We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering value-driven CX management, digital engagement, and ... Cebu Campus. Our Cebu campus offers an ideal setting for an enriching career. Situated conveniently next to the bustling Cebu Business Park, our campus ensures easy access and a quick commute to six neighboring cities. A collaborative work environment is fostered across open floor workspaces. Forecasting, planning, and managing your workforce can be challenging. As your partner, we streamline this so you can focus on growing your business. Our solution optimizes agent schedules and productivity through forecasting and real time management, driving performance across your vendor network. By pairing our detailed Workforce Management ... February 13, 2024. Winnipeg, MB – February 13, 2024 – IntouchCX has announced today the acquisition of Beliveo, a leading nearshore contact center and business processing outsourcer (BPO) in Mexico. IntouchCX and Beliveo are leaders in the customer care industry, focused on pairing the highest customer experience with best-in-class technology.10000+ Employees. 4 Locations. Type: Company - Private. Founded in 2000. Revenue: $100 to $500 million (USD) Business consulting. Competitors: Unknown. IntouchCX provides innovative customer service solutions to some of the biggest brands in the world.IntouchCX. 188,518 followers. 1w. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment.Phoenix, United States. Phoenix, United States. Phoenix is one of the fastest growing cities in North America, and is home to a large pool of talented people with customer care experience. Our Phoenix campus is over 135,000 square feet and equipped with 9 tech-enabled training rooms.Guatemala City Campus. Situated in the heart of downtown with a safe business community, our IntouchCX Guatemala City campus is an ideal place to collaborate with your team, gain valuable knowledge, and thrive professionally. IntouchCX is more than just a place to work – it’s a community of fun, inspiring, and talented people who will make ...IntouchCX General Information Description. Provider of outsourced customer care services intended for digital platforms, digital media and e-commerce companies. The company specializes in a multichannel approach, via voice, live chat, e-mail and social media management through its customizable, customer care method, thereby allowing small, …Find out what works well at IntouchCX from the people who know best. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Compare pay for popular roles and read about the team’s work-life balance. Uncover … Mitul Kotecha. Mitul is a visionary leader that drives IntouchCX’s strategic direction, operational strategy, innovation and performance excellence. He brings a wealth of experience, holding previous roles with IntouchCX as Chief Financial Officer and President & Chief Operations Officer. Mitul has spearheaded major growth, operational, and ... .